Nedd’s estimate was reasonable and his explanation of what the job would require was clear, but the proof is in the pudding. Right from the first day, I was aware that the crew was working effectively and efficiently and this impression became stronger as the job went on. Rico was clearly the leader and Dan and Urgent the apprentices. The standards were high and Rico made sure the young guys were up to the mark. They all worked hard and they were easy to get along with and they did a good job of cleaning up the mess.
As most people know, rewiring means making holes in the walls and/or ceiling to route the wires. One of the reasons I chose Nedd’s firm (over another that I had a good feeling about) was his company’s policy of filling in the holes and getting the surfaces paint ready. The crew kept the number of holes to a minimum. The young fellow who patched the holes was Brian – whom I found to be polite and highly conscientious.
As the job progressed, Nedd and I talked about life and the universe, but mostly about what it’s like to run a business like his. I got the sense of a man who enjoys his work, takes great pride in doing it well, takes a lot of care in selecting the people who work for him and enjoys teaching them the trade.
One last thing; it was Nedd himself who put in the extra (arc fault) panel required for the job and as he was midway through the afternoon, I overheard him telling someone on his cell phone who appeared to have a crisis oh his hands that there was no way he was leaving my panel till it was up and running. That made me feel pretty good.
Nelles Van Loon
Toronto, Ontario